You are welcome to browse around our website to see what we do, and what kinds of products, promotions and services we offer but you will be unable to purchase anything from us until you have successfully registered to become a customer.

To find your nearest Booker branch click here to search for it using our Branch Locator.

Simply click on the map to select your region and select your local Booker from the list, or enter your postcode or town and click on Lookup.

Contact details and trading hours will be displayed for your chosen branch on the right hand side of the page. From here you can see the branch's location by clicking on View Branch Map or Continue Browsing to look at the products we sell.

Booker is a trade only wholesaler and is not open to the general public. If you are a customer in one of our branches you can set up your online account where you are able to view your recent purchases, access and download your invoices, and sign up to receive newsletters by e-mail, albeit you will be unable to place any orders until this has been agreed with your local branch.

If you do not yet have a Booker account and would like one you can click here to select your local Booker branch and register to be a Booker customer. Once you have your customer number you will need to take two proofs of business to your local branch so that they can discuss your individual requirements with you and set up your account.

You will not be able to order online until you have registered for an online account and agreed collection or delivery arrangements with the Branch Manager.

You will need a trade card membership to shop at one of our Makro branches. To qualify for a card you will need to be in business, self-employed, a registered charity, or an OFSTED registered school or child minder/organisation with a business bank account.

If you do not yet have a Makro account and would like one you can click here to select your local Makro branch and register to become a customer. Makro branches are identified within the branch name displayed when using our branch locator.

Once you have your customer number you will need to take two proofs of business to your local store so that they can discuss your individual requirements with you and set up your account.

You will not be able to order via booker.co.uk until you have registered for an online account and agreed collection or delivery arrangements with the Branch Manager.

Booker and Makro are two separate businesses. If you are a Booker customer and want to shop at Makro you will need to register with them separately. Booker customer cards are not transferable to Makro, you will have to register in each business in order to shop.

Makro and Booker are two separate businesses. If you are a Makro customer and want to shop at Booker you will need to register with them separately. Makro customer cards are not transferable to Booker, you will have to register in each business in order to shop.

In the event that you are experiencing problems with setting up your account you should contact Website Support who will be more than happy to help you.

Although there may be a small delay in receiving your confirmation e-mail you should have received it within 15 minutes. If you can't find it please make sure that you are receiving other messages and check your Trash or Junk mail folder as it may have been filtered out by mistake. It's also worth adding customercare@booker.co.uk to your address book to make sure there are no problems with future e-mails.

If you are still experiencing problems please check that you entered your e-mail address correctly. If you think you may have entered it incorrectly or you still cannot locate the e-mail please click here to contact us.

Have you taken your business over from a previous owner? If you have and they have passed their Booker account over to you, you will need to apply for a Booker account in your own name.

If not you may have already registered to use your account online and forgotten your username and/or password?

In the event that you are experiencing problems with setting your account up you should contact your local branch for assistance. Alternatively you can contact Website Support who will be more than happy to help you, and will attempt to resolve any issues as soon as possible.

Your customer number is printed on the card you have been issued with and should be 9 digits long. If the number displayed on your card is 13 digits long you will only need the first 9 numbers. If you have a key fob, your customer number will be the last 9 digits.

Alternatively, if you have a previous invoice available your customer number is printed above your customer details on the lefthand side.

If you are already a Booker customer you can create your online account and browse the range in your local branch.

Some of our branches are able to offer a collection service and where this is available you will be able to order from a limited range of ambient products and/or Online Exclusive items.

We also operate a delivery service from most branches; however you will be unable to place orders online for delivery unless it has been agreed with your Branch Manager. Click here to set up your online account or request to order online.

To log in to your account you can enter your customer number on the Home page and click Go. You will be asked for the registered e-mail address and password to access your account. Click Login to proceed.

If you have logged into the Booker website previously using the same computer, you will be remembered next time you return. However, if you try to add products to your trolley, checkout or use other functions within the site you will be prompted to enter your log in details before proceeding.

Yes you can.

If you have already registered using a different email address you can amend it in Account (top right hand side), then My Login Details. Click on Change My Login Details and amend as required, then Update.

If you have multiple accounts and would like to link them together you have two options available to you.

1. If you want to be able to access other accounts, but wouldn't want them to access your own account you can set up a one-way link.

- Click on Account
- In My Linked Accounts, select Link My Account (All approved linked accounts will be displayed)
- Enter the customer number and email address of the account you would like to link
- Click Send Request
- Login to the account you are linking and select Account, My Linked Accounts, and Approve or Decline

You are now able to access the linked account from your original one

Note, this is a one-way link. If you are in the linked account and wish to return to the original one you will need to log out of the current account and log back into the main one.




2. If you want to switch between customer accounts without any restrictions follow steps above, then from each individual account send Link My Account requests to all other accounts. This will allow you to switch between accounts without having to logout/login.

Booker is a trade only wholesaler and is not open to the general public. As a result you may be unable to use some areas of our website until you have completed your registration. Your account will not be activated until you have visited your local branch with two forms of business identification, and they have approved it.

If you need further assistance please contact Website Support for assistance.

Booker is a trade only wholesaler and is not open to the general public. If you are not already a Booker customer and wish to open an account you must be over 18 years of age and the manager, proprietor or director of a registered business or charity.

If you are not currently registered with us you can click here to select your local branch and register to be a Booker customer. Once you have your customer number you will need to take two proofs of business to your local branch so that they can discuss your individual requirements with you and set up your account for ordering.

You will not be able to order online until you have agreed collection or delivery arrangements with the Branch Manager.

If you are already a Booker customer you will be able to access and download your invoices, register for our newsletter, view your previous purchases and browse the branch's product range online.

Some of our branches are able to offer a collection service and where this is available you will be able to order from a limited range of ambient products and/or Online Exclusive items.

You will not be able to order from the entire range on the website until you have requested an online ordering account and agreed collection or delivery arrangements with the Branch Manager. To register for an online ordering account click here . Your local branch will contact you within 24 hours to discuss your requirements.

If you are using a shared or public PC, e.g. internet cafe to access your account, you should always make sure that you log off before closing the browser to protect your privacy. Simply select the Logout option located on the top left hand corner of the page before you leave the site.

If your account is inactive for more than 40 minutes we will automatically log you out from your account and save any items you have placed in your trolley for when you next return.

We service hundreds of export customers all over the world however we do not physically arrange the shipping of goods. All stock is purchased from us ex works.

If you want to export goods we have details of reliable freight forwarders / shipping agents who will be able to deal with all your shipping requirements. For all export enquiries click here to contact us.